SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of cadilyntrends (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://cadilyntrends.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Australian Dollar (AUD)
Canadian Dollar (CA$)
Euro (€)
Indian Rupee (Rs.)
New Zealand Dollar (NZ$)
Philippine Peso (PHP)
Singapore Dollar (SGD)
Swiss Franc (CHF)
US Dollar ($)
After 80 days, finely arrived! (already had the time and my warranty). Good product. With delay but the product is worth the wait.
Excellent watch but lower Verge, global version (for that has no interest in practice swimming).
Arrived well packed, found slow arrival in my address, the smartwatch is top and meets expectations
Hurray!!!!! Finally got the watch. I ordered 11.1.19-came on 20.01.20. Working hours-turn on, but have not yet installed anything-the gift to her husband will be already on February 14, and not on ng. I hope there will be no problems.
Excellent watch, fast delivery, well packed. The battery lasts more than 3 weeks with all functions.
Delivery a little more than two weeks, courier to the door. The courier service box is slightly wrinkled, the watch box is whole. The watch works fine, the charge was 60%. Everyone is happy, I order not for the first time.
Thanks guys, good received in good time and as described.
Delivery fast and beautiful watch. Recommended!
Excellent quality. Fast shipping. The clock looks rich, nice sensor. On a big hand. Fit bracelets from previous versions.
Fast shipping! Very good look! Took for training in the pool, and somewhat disappointed. Measurement accuracy leaves much to be desired. For accurate measurement, you need to stop after each circle and a few seconds to look at the clock. If you swim without stops, the accuracy walks from-25% to + 15%. When running, the GPS walk works quite stably. Пользуюсь has more months. In addition to counting circles in the pool everything is fine! I recommend!
Perfect as photo and description really good and well packed taxed! It Took a while because our office
GPS is not working
Everything is fine. Except for our post office, after customs, 11 days lay somewhere on the sorting. The watch chose intelligently, so the effect wow did not get. The strap is some stretch, apparently after the bracelet is unusual, already ordered another.
Watch got everything fine
All right! Thank You!
Great watch.
Watch fire. Seller recommend. Came in two weeks in Hmao.
Received in good condition. Packed well. Have yet to try them yet
Very good!! Not taxed, very worth it!!
Ordered delivery from Russia, packed perfectly until opened
In hours everything works and pleases. Went 9 days to Moscow.
Everything is fine, the clock is beautiful, it came quickly.
Delivered home in a day. Packed Superski. By the clock. Watch look cool! Satellites for the first time looked for 10 minutes, had to put on the windowsill, so in the room the satellites did not find. On the street like after the satellites now finds quickly. The country is synchronized. The route itself if you turn on the training on the clock shows not very correct. I ran around the park on the track in circles, so the route never went exactly along the track) the alarm clock sucks, five times weak vibration and everything! Sleep shows not too hot. When you lie down and get up shows right. But the cat woke twice, the clock awakening did not show. They don't show much awakening at all. Notifications in my opinion could be better done. Shows only the last one. And after reading is removed. So the info there is a number of something then look only from the phone. but in general, they suit me and the price is 6.7 k rubles.
Really like
THE watch dispenses presentation, in any YouTube video to know how much is interesting. Perfect product, exactly as the picture and description. Took 32 calendar days to arrive. Had a Amazfit beep before and was the best exchange that did. Can buy without fear that worth every penny. Not used for physical activities, but the survey made the watch is fantastic.