We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It’s nice and arrived very fast thanks
Great Farbenn, lightweight sundress
Not the first time i order dresses, i really like it, thank you. Separately thanks for the gift.
Xxl equals 110 chest and 98 cm waist, as the table indicates. It's polyester material and a lot of flight. I recommend
Thank you very much. It is the best dress, I have. I love it. Looks wonderfull!!! Elegant, like a princess. ♥
Very cool looks, good quality, for the summer the most it
Wonderful dress! The size approached perfectly, chose the table. The material is very good, pleasant to the body, stretches slightly. Delivery is very fast to latvia! Received in a package omniva. I'll attach the photo later.
stunning beautiful dress. Thank you so much
The dress really liked it, although at the waist a little wide, but adjusted with a white sash. Almost to my ankles.
Waist on height 170 in place, on size 46 m came up perfectly
I am very pleased with the order)) the dress is bright, cheerful color, sewing quality, the style is interesting and comfortable. Size and length perfectly fit the height of 1.75 and russian 48 (i took xl). Delivery per month in st. petersburg. A wonderful summer dress and i wear it with pleasure. Thank you!
Excellent.. Thank you very much!!!
It's beautiful, more than in the picture and feels phenomenal, like all the dresses of is ta tienda. Very happy and very satisfied.
Very pretty as always. I 've already bought several times in this shop. On this occasion 4 dresses. Good quality, they are exactly as seen in the tienda images. They arrive in just a few days, perfect.
Dress quality, bright, beautiful! Ideal for me village, i highly recommend everyone! thank you!
Good and beautiful thanks.