We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Synthetics, cotton is not felt, already once washed, there are no pellets, for their money is normal, but not delight, too glass fabric ..
Everything is fine, but the torn lace spoiled everything, so 4 stars
Good
The size did not fit a little, but sent quickly, it was necessary to take a larger size
Good and perfect
Excellent quality, very soft and comfortable. Fast shipping, less happy. Buy black and blue, very satisfied!
Perfect
Very good sweat it’s just very small I’m normally a little M took a size L should have taken XL to be a bit oversized
Hoodie just about--енное, I like) THE materials are not really understand. Had not seen before. Something необычненькое, inside is warm, not zamёrznesh. Everyone says that fine. Feeling really created. But the pictures under hoodies wear black T shirt. It can be seen? No. Therefore, all good)) Thread does not emerge anywhere else. Very pleased. Now size. I low, about 163 cm. Usually Wear M (although he could and S). Like free-XL. First thought, but wrote in a review that malomerit, so safe, having bought XL. I came as he wanted. About it being particularly large, can not say, more free. But long (again because of my height), but just bend can be safely. But do I not going to, me and so are satisfied. In Short, I like. It 'S pretty quickly (01.01.19-23.01.19). The Result: advice to those who are not afraid of Polyester. (I have such a thing first. Think you can wear :))
Thank you, the hoodie. It is very cool, all sewn neatly and well. Large hood, as like. A notice on the email that sweatshirt in the post office. It for 2 weeks.
Perfect value for money. Very nice materials and look.
Fast shipping. Minska Week. XXL malomerki, did not came, the wife is at home.
I loved the product!!!
Very high quality hoodies, soft and comfortable. Not very thin, but not thick, so comfortable to wear a jacket.
Wonderful sweatshirt. Soft, Does not stick, Hood did not contract)
I thought it was cotton, the rest is foremost well and Shipping arrived much earlier than expected.
It's fast, good quality
Nice sweatshirt, straight топпп, advise. Take a second time
Seller five stars for efficiency and responsiveness. Sweatshirt good, second to take the, just a different color. Synthetic, of course, but for the money is fine.