We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrived to South Africa
Everything is fine, the body is beautiful, collected qualitatively, the music plays perfectly, even very much.
its not for fitness they fall from head
Not otrzymalem zamowienia and waiting two miesiace cool who odebral if u not I
Product arrived much faster than anticipated. We'll packaged, and arrived in great condition.
Hi, earphones very cool, qualitatively very well made, recommend
Headphones have very good sound, battery time is excellent, noise cancellation works very well. Only downside they are quite large.
Geras garsas go patogios.
Very good materials, good construction. It gives quality feeling. It doesn't bother in the ears, it's soft and they're not excessively heavy. The fast shipping. They isolate the noise even without connecting the ANC. The sound is good, i'm drawn to the attention that you hear better with the connected ANC than without it, it should be the other way around. I need to use them more to value if they give everything they have. As for battery life, I can't say, but they hold out quite a bit. They seem to Me highly recommendable, although I expected one more bit in sound to reach 10/10. Tembien I have to try auxiliary cable.
Lovely sound and headphone quality!
Delivery from Russia IML. Sound: good, quality Body: leather deputy, main body plastic (on it stains from paint is from that star and removed, metal arch) Noise reduction: passive as such in No, outside everyone hears that you listen and you hear everyone, and active and really there, works fine. Without it, the headphones are audible deaf, with it open, so that it is always on. Charge: enough for a week.
Received quickly but not tried yet
Headphones cost their money. In general, normal product. Noise reduction works weakly.
Į Lietuvą pristatytos per 12 dienų. Labai patenkintas: Gera surinkimo kokybė, outlet skamba, outlet apgaubia IR nespaudžia ausų. Tikrai rekomenduoju!!!!!!!!!
100% satisfied with this product.
Very good product. Fast shipment. Recommend.
my second set and very satisfied
Super! Helmet delivered in 7 days
Super super super fast and they're pretty comfortable, it connects me smoothly with all the means I have at home with. Bluetooth, great
Very good product. Very acceptable sound cancellation. Good price/quality ratio.
The headphones are cool, the finishing materials are excellent, but the quality will show time. Sound, has not yet listened to an additional review. The parcel was 8 days.
Good quality, very happy.